Reviews

◀◀ ▶▶ Review 155 of 198

What a beautiful location

We had an unusual situation with our stay, so it’s difficult to rate it. First, the good: What a beautiful location and gorgeous view from the unit! The unit was clean, well furnished, and as described with one exception, which was that shortly after we arrived, the power began acting up. We are sure this was a rare fluke and that management on-site will have it resolved in short order. At one point, on-site management was able to offer us a different unit, but at that point, we thought it was just the stove and heat that were out. No big deal, so we declined. Then, the next morning, we found out the water heater wasn’t working, but they no longer had another unit available. It was bad timing all around, so we went ahead and left a day early, which worked fine and got us out of their hair. They did do their best to accommodate us, and IStay graciously offered us a partial refund, which we appreciated as well.
Gloria